SOLUTIONS & PRICING

The right coverage.
For the calls you get.

Start with a text-back safety net, cover the full call, or build around a growing operation. Every setup starts with how you work.

ONE PROBLEM. THREE WAYS TO SOLVE IT.

Start where the calls
are slipping away.

Clear monthly pricing. Hands-on setup.
Only the coverage your business needs.

KEEP THE CONVERSATION OPEN

Text-Back Starter

A simple first step for calls you can’t pick up.

$297/ month

$297 one-time setup

Start with text-back
  • Missed-call text-back within seconds
  • Simple FAQs and booking links by SMS
  • No long-term contract. Cancel anytime.
FOR GROWING OPERATIONS

Pro

More technicians. More routing. One clear plan.

Let’s talk

Custom setup & monthly pricing

Find your fit
  • Everything in Core
  • Priority call routing
  • Custom dispatch & CRM integrations
  • Scope agreed before setup

We confirm call volume, usage charges, and integration fit before you commit. No surprise scope. No unconfirmed integrations.

BUILT AROUND YOUR CALL FLOW

A helpful answer.
A sensible handoff.

Good phone coverage is more than picking up. It’s knowing what to ask, what to book, and when to bring you in.

  1. 01

    Answer in your business’s voice

    Use an agreed greeting, explain your services, and check whether the caller is in your service area.

  2. 02

    Collect the details that matter

    Capture the issue, contact details, and scheduling needs. Follow your rules on pricing and urgent requests.

  3. 03

    Book or route the next step

    Use a connected calendar where supported, share a booking link, or hand the request to the right person.

GOOD QUESTIONS

Before you
hand over the line.

Let’s make the practical details clear.

Talk through your setup
How quickly can we go live?

The aim is days, not weeks. Timing depends on your phone setup, how quickly we agree your call flow, and any integrations. You’ll get a specific plan before setup begins.

Do I need to change my business phone number?

We’ll review your existing number and phone provider during the audit. The goal is to work with the number your customers already know. Compatibility and forwarding options are confirmed before setup.

Can it connect to my dispatch software?

Calendar booking is part of Core, subject to compatibility. Custom dispatch and CRM integrations are scoped with Pro. Tell us what you use; we’ll verify what can connect before making a promise.

What happens with urgent or emergency calls?

We agree the questions, escalation rules, and human handoff with you. The receptionist follows that scope; it does not diagnose a problem or replace emergency services.

Am I locked into a contract?

Text-Back Starter has no long-term contract and can be cancelled anytime. Setup fees and the terms for Core or Pro are reviewed with you before you commit.

How is customer data handled?

We map the caller information needed for your workflow and review access, retention, recording, and SMS consent requirements before launch. Specific handling depends on your configuration and connected providers. Ask for the proposed data flow during your audit.

ONE LESS THING TO MISS

Your next job starts
with an answered call.

Find out where calls fall through the cracks.
Start with a free missed-call audit.

Get your free auditNo pressure. Just a clearer picture.